What it is

A customized virtual concierge for your vacation rental holiday

Vacation Rental Concierge will provide you expert local knowledge about the vacation rental you are going to. Do you need restaurant recommendations in the area? Need the wifi password? Looking for things to do nearby? Just ask! This isn't generic information scraped from the internet, it is custom content provided directly by your vacation rental owner or manager. Make the most of your stay and spend your time enjoying your holiday, not hunting for answers.

What it can do

Deliver tailored content and insights directly from the owner or manager to you, the guest.

Here are some examples of things the concierge chatbot can tell you about:

  • Restaurant recommendations
  • Check in & check out information
  • A group orientation when guests arrive
  • How to connect to the internet
  • Insider tips on local attractions
  • Local shopping opportunities
  • Who to contact in an emergency
  • Detailed information on things to do in the area
  • Spots to rent recreational equipment
  • Telephone, climate control and lighting info
  • How to use the dishwasher and laundry appliances
  • Instructions for dealing with garbage & recycling
  • How to use the sound system and TV
  • What to know about parking
  • Important safety information
  • History of the house and the area
  • Location of the nearest hospital
  • More content, specifically tailored for the vacation rental you've booked

How to access your chatbot concierge


  1. Click here to get your invite to the Slack team for the concierge bot
  2. Join the Slack team from the invitation, pick a username and complete the login
  3. Within Slack, send a direct message to @concierge. When prompted, enter your 4-digit code provided to you by your vacation rental owner/manager. If you don't have one and are just checking out the capability, you can use '1111', which is the code for The Lodge at Palmer Lake.

Contact Us


Do you have questions? Ideas? Feedback? I'd love to hear from you.

Email: dana@vacationrentalvirtualconcierge.com